Cancellation & Refund Policy

Paid access lasts 30 days after a verified payment. Pro and Business are each a one-time ₹499 payment for 30 days, with no automatic renewal. Review the billing terms in checkout; your current access and expiry are shown in Settings.

For help cancelling a recurring Pro subscription, contact support. If a one-time purchase is not renewed, paid access expires and your account returns to the Free plan, subject to its limits. To request account closure or discuss an existing purchase, contact support.

Because Create QRcode is a digital service that provides immediate and continuous access to its features, the following refund terms apply:

• Paid access is generally non-refundable once the paid period has started, as access is made available immediately. This is subject to the exceptions below and any applicable statutory rights.
• Duplicate or accidental charges — if you were charged more than once in error, or a payment was incorrectly processed, we will refund the incorrect charge in full.
• Technical issues — if a verified technical fault on our side prevented you from using the Service for a significant part of your billing period and we were unable to resolve it, you may be eligible for a partial or full refund at our reasonable discretion.
• Accidental or unused purchases ? contact us promptly with the circumstances. We will consider your request in good faith; approval is not automatic.

Nothing in this policy limits any non-waivable rights you may have as a consumer under the Consumer Protection Act, 2019, or other applicable law.

To request a refund or report a billing issue, email us at [email protected] from your registered account email and include:

• The email address associated with your Create QRcode account;
• The date and amount of the charge;
• The reason for your refund request.

• We aim to review and respond to all refund requests within 3–5 business days.
• Approved refunds are issued to your original payment method via Razorpay.
• Once a refund is approved, it typically takes 5–10 business days for the amount to appear on your statement, depending on your bank or card issuer.

We may update this Cancellation & Refund Policy from time to time. The version in effect at the time of your purchase applies to that purchase. We will post the updated version on this page with a revised "Last updated" date.

Questions about cancellations or refunds? Reach our support team or email [email protected].